Shipping policy

Effective Date: 2026-02-20

1. Introduction

At CMR BSD, we provide a clear and consistent shipping experience. This policy explains how we ship orders placed on yourrestorationthrive.com.

Service name Standard Shipping
Price Free
Delivery time 3 to 9 business days total
Destination United States
Coverage All products unless a product page says otherwise
Orders containing items from multiple suppliers may ship separately. Each shipment will follow our standard delivery timeframe

2. Shipping Destinations

United States

We currently ship to addresses within the United States
We do not ship to P.O. boxes that cannot accept carrier delivery

Future expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

Standard Shipping Free on all eligible orders shipped within the United States

All shipping costs are shown at checkout. There are no hidden fees from us. Local taxes at checkout still apply when required by law.

4. Order Handling and Delivery Time

Total delivery time is 3 to 9 business days from the time you place your order. This total includes our handling time and the carrier's transit time. Business days are Monday through Friday excluding holidays.

If an item needs extra time, the product page will show a note. That note will override the general timing above.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.

Shipment tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage. Contact us if there is an issue.

6. Order Tracking

After your order ships you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or lost packages

If your delivery exceeds the 3 to 9 business day window, email us at support@yourrestorationthrive.com or call 1 845-729-3611 .

Marked delivered but not received

Confirm your shipping address
Check with neighbors or building management
Contact us so we can assist with a trace

Damaged packages

Photograph the packaging and the item
Contact us within 7 days at support@yourrestorationthrive.com

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable. See our full Return Policy for details.

Return shipping Customer pays return shipping unless the item is defective or not as described
Refund timing Refunds are processed within 7 days after we receive the return to the original payment method

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

Phone Number:
1 845-729-3611

Email:
support@yourrestorationthrive.com

Your Restoration Thrive is owned and operated by CMR BSD LLC

Legal Entity: CMR BSD LLC

Store Name: Your Restoration Thrive

Business Registration Number (EIN):
33-2967314

Business Address:
15 Ashel Ln, Monsey, NY 10952, United States

Working Hours:
Monday - Friday, 9 AM to 5 PM EST