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How Can We Help Today?

Whether you need guidance on saunas, cold plunges, or red light therapy, our team is ready to help. Owned and operated by Your Restoration Thrive.

We typically respond within 24 hours
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Email
support@yourrestorationthrive.com
Within 24 hours
Phone
845-729-3611
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness specialists during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days after placement. Transit time is typically 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.

What is your return policy for saunas and cold plunges?

We offer returns on eligible items within our return window. Please contact our support team with your order number so we can walk you through the process for your specific product.

Can I exchange a red light therapy panel for a different size?

Yes, exchanges are available for eligible items. Reach out to our team with your order details and the product you would like instead, and we will guide you through the next steps.

What type of power outlet do infrared saunas require?

Power requirements vary by model and size. Some personal saunas plug into a standard 120V outlet, while larger units may require a dedicated 240V circuit. Each product page lists the specific electrical requirements.

How do I choose between a red light therapy panel and a red light therapy mat?

Panels are ideal for targeted use on specific areas and can be wall-mounted or placed on a stand. Mats offer full-body coverage while you lie down, making them a great complement to your recovery routine.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Saunas and Infrared Saunas
Cold Plunges
Red Light Therapy
Massage Chairs and Accessories
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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our team aims to answer every inquiry within 24 hours on business days.

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Your personal and payment information is protected with industry-standard encryption at every step.

Wellness Expertise

Our specialists understand cold plunges, saunas, and red light therapy to help you find the right fit.

Free Shipping

Most orders ship free within the Continental U.S. with no order minimum required.